Terms & conditions
These Terms & Conditions apply to all works carried out by Hubbard Electrical unless otherwise agreed in writing. By accepting a quotation or instructing works, the customer is deemed to have accepted these Terms & Conditions.
1. Validity of Estimate
1.1. All estimates are valid for 30 days from the date issued, unless otherwise agreed in writing.
1.2. Estimates are based on the information provided at the time of issue. Any changes in specification, access, or conditions may result in additional charges.
2. Payment Terms
2.1. Non-Refundable deposits are required prior to work commencing for any projects valued over £1000. Deposits will be 25% of total project value.
2.2. Stage payments at 50% & 100% completion for any projects valued between £2000 - £6000. For any projects valued over £6000, Stage payments will be required at 25%, 50%, 75% & final payment on 100% completion.
2.3. Full payment is due immediately upon completion of works, unless alternative terms are agreed in writing prior to commencement.
2.4. All relevant certification and compliance documentation such as: NICEIC Installation Certificates, Building Control notifications, MCS Installation Certificates & DNO Notifications will be released only once the invoice has been paid in full.
2.5. Late payments may be subject to interest and administrative charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
3. Ownership of Materials
3.1. All supplied materials remain the property of Hubbard Electrical until full payment has been received.
3.2. Once delivered to site, materials are the responsibility of the customer for any loss, theft, or damage.
4. Scope of Works
4.1. The estimate covers only the works specifically listed.
4.2. Any additional works requested, or any unforeseen works required to complete the job safely and compliantly, will be treated as variations/extras and charged accordingly.
4.3. Unless specifically included in the estimate, the following are excluded: • Patching, plastering, and decorating • Disposal of waste materials • Testing or certification of customer-supplied electrical items
5. Customer Responsibilities
5.1. The customer is responsible to provide:
• Safe and continuous access to an electrical supply during works.
• reasonable welfare facilities where practicable
• Clear and safe access to all areas where works are required.
5.2. The customer is responsible for the disposal of all waste unless otherwise agreed in writing.
6. Delays & Access
6.1. Hubbard Electrical shall not be held responsible for delays caused by factors outside of our control, including but not limited to: restricted site access, other contractors, acts of God, supply chain delays, or unforeseen structural issues, grid delays and DNO approvals.
6.2. Where works are delayed due to such factors, additional charges may apply.
7. Warranty
7.1. All labour/workmanship is guaranteed for a period of 6 months from the date of completion.
7.2. All materials supplied are covered by a 12-month manufacturer’s warranty, where applicable. These warranties will be passed on to the customer.
7.3. The guarantee excludes: • Customer-supplied materials. • Misuse, neglect, or alterations carried out by others. • Normal wear and tear.
8. Health & Safety 2 / 3
8.1. Hubbard Electrical & Renewables will carry out works in accordance with all relevant health and safety regulations.
8.2. The customer agrees to provide a safe working environment and notify Hubbard Electrical & Renewables of any known hazards on site.
9. Cancellations
9.1. If the customer cancels projects with less than 7 working day’s notice prior to the agreed start date, a cancellation fee will be charged to cover loss of time and any materials purchased.
9.2. Where bespoke or special-order materials have been ordered, the cost of these will be charged in full if cancellation occurs.
10. Limitation of Liability
10.1. Hubbard Electrical shall not be held liable for any indirect, consequential, or financial losses arising from delays, defects, or interruptions to electrical supply.
10.2. Liability is strictly limited to the value of the works carried out.
11. Solar PV Systems
11.1. Any performance estimates, generation figures, or financial savings provided are based on standard modelling and assumptions. Hubbard Electrical & Renewables does not guarantee actual system performance, energy generation, or financial return.
11.2. The customer acknowledges that shading, roof orientation, weather conditions, and environmental factors may affect system performance.
11.3. While all reasonable care will be taken during installation, Hubbard Electrical & Renewables shall not be held responsible for pre-existing roof defects or any issues arising from the condition of the roof structure.
12. Battery Storage Systems
12.1. The customer is responsible for operating the system in accordance with manufacturer guidelines.
12.2. Battery performance may degrade over time and is subject to manufacturer specifications. No guarantee is given on lifespan beyond manufacturer warranty.
12.3. Battery performance may degrade over time and is subject to manufacturer specifications. No guarantee is given on lifespan beyond manufacturer warranty.
13. EV Charing Installations
13.1. Installation is subject to the property having adequate electrical capacity. Any required upgrades (e.g. consumer unit, earthing, supply upgrade) will be chargeable unless stated.
13.2. The installation will require notification and approval from the local Distribution Network Operator (DNO). Delays or restrictions imposed by the DNO are outside of our control.
13.3. Smart functionality depends on third-party apps, networks, and internet connectivity. Hubbard Electrical & Renewables is not liable for failures of these services.
14. DNO & Grid Connections
14.1. Where works require notification or approval from the Distribution Network Operator (DNO), the customer acknowledges that:
• Approval is not guaranteed
• Delays may occur
• Additional works may be required to comply with regulations
15. Structural & Hidden Defects
15.1. Hubbard Electrical & Renewables shall not be responsible for any issues arising from hidden defects including but not limited to:
• Existing Unsafe wiring
• Structural weaknesses
• Asbestos-containing materials
16. Governing Law
16.1. These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
16.2. Any disputes will be subject to the jurisdiction of the courts of England and Wales. Acceptance of Terms By proceeding with the estimate, the customer confirms they have read, understood, and accepted these Terms & Conditions.